Privacy Policy – Unitly

Last updated: 25/01/2026

This Privacy Policy explains how Unitly (“we”, “us”, “our”) collects and uses your personal data when you use our website, submit a booking request, or contact us. We process your information in line with UK GDPR and applicable data protection laws.

1. Who We Are

Unitly provides commercial space hire services in the United Kingdom.

Contact email: info@unitly.co.uk

Location: HP5 1EP, United Kingdom

2. What Personal Data We Collect

We may collect and process the following information:

  • Information you provide to us
    • Full name
    • Email address
    • Phone number (if provided)
    • Business name / brand name (if provided)
    • Booking details (start date, duration, intended use)
    • Messages or enquiry details you submit via the website
  • Technical information (website usage)
    • IP address
    • Browser/device type
    • Pages visited and general interaction data
    • Cookies and similar tracking technologies (see Cookie Policy)

3. How We Use Your Data

We use personal data to:

  • Respond to enquiries and booking requests
  • Confirm availability and pricing
  • Administer bookings and send confirmations
  • Issue invoices and maintain transaction records
  • Provide customer service and handle issues
  • Improve our website and protect it from misuse
  • Meet legal and accounting requirements

4. Our Lawful Basis for Processing

We rely on one or more of the following lawful bases:

  • Contract: to manage your booking and provide the service
  • Legitimate interests: to communicate with you, run our business, and improve services
  • Legal obligation: for tax, accounting, and compliance
  • Consent: for marketing (where required) and certain optional cookies

5. Marketing Communications

  • We may contact you about your enquiry, booking, or service-related updates.
  • We will only send marketing communications where you have opted in, or where otherwise permitted under applicable law.
  • You can opt out at any time by contacting us.

6. Sharing Your Data

We do not sell your personal data. We may share it only where necessary with trusted providers, such as:

  • Website hosting providers
  • Email communication services
  • Payment processors (if used)
  • Accounting and invoicing tools

These providers must keep your data secure and only use it for the agreed purpose.

7. Data Retention (How Long We Keep It)

  • Enquiries and form submissions: typically up to 12 months
  • Booking records and invoices: typically up to 6 years (for tax/accounting requirements)

After this period, data is deleted or anonymised where possible.

8. Cookies

We use cookies and similar technologies to improve website functionality and performance. For details on what cookies we use and how to manage them, please read our Cookie Policy.

9. Your Rights (UK GDPR)

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of data where applicable
  • Object to certain processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To make a request, contact: info@unitly.co.uk

10. Keeping Your Data Secure

We take reasonable and appropriate security measures to protect your personal data. However, no online system is completely secure, and you share information at your own risk.

11. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this policy or your data, contact:

Email: info@unitly.co.uk